HR Business Architect for WalkMe and SAP SuccessFactors

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

Summary and Role Information

Moving HR to the cloud is more than a technology shift—it’s a full-scale digital transformation reshaping HR’s core function and service delivery. As an HR Business Architect at SAP, you’ll play an essential role in bringing this transformation to life for our customers. You won’t just implement solutions; you’ll lead, influence, and guide companies in adopting best practices and harmonizing global HR processes to drive real, lasting change.

This role requires expertise not only in SAP SuccessFactors but also in WalkMe, a critical tool for supporting change management and enhancing user adoption. As part of our commitment to holistic process design, you’ll integrate WalkMe to ensure processes are intuitive, accessible, and widely adopted, maximizing the value customers gain from their HR transformation.

This position is ideal for experienced SAP SuccessFactors HCM and WalkMe consultants ready to step into a strategic business consulting role, building on their skills, deepening their strategic insight, and shaping the future of HR services by leading digital transformation efforts.

Expectations and Tasks

Are you passionate about helping companies transform their HR landscape, adopt innovations, and ensure user adoption with WalkMe? Then this role is for you.

• Strategic Alignment: Partner with HR leaders on consulting engagements to ensure that HR strategies and technology roadmaps are aligned with SAP SuccessFactors HCM solutions, WalkMe capabilities, and SAP’s innovation strategy.
• Leading Practices and Benchmarking: Utilize SAP’s Leading practices and benchmarks for HR to help customers unlock new opportunities for their HR functions, with WalkMe enhancing the adoption and usability of the solutions.
• Process Mapping & Documentation: Develop clear, comprehensive process maps and document essential requirements, embedding WalkMe as part of the user journey to guide, educate, and simplify user interactions. Recognize and leverage the synergy between intuitive process design and WalkMe’s in-app guidance capabilities. Use WalkMe to create user-friendly, efficient workflows that make it easy for employees to learn and adapt to new processes, ensuring faster adoption and a smooth transition.
• Employee-Centric Design: Collaborate with HR teams to design processes that prioritize ease of use, with WalkMe providing interactive guidance and step-by-step assistance to enhance the employee experience.

Education and Qualifications

• WalkMe and SAP SuccessFactors expertise: 3-5 years of SAP SuccessFactors and WalkMe implementation experience.
• Professional Services Experience: Prior experience in a professional services setting is highly valued.
• HR Knowledge: Strong grasp of HR principles, practices, and regulations to support designing and optimizing HR processes for large, global enterprises.
• Consulting Leadership: Demonstrated experience leading workshops and guiding stakeholders, with the ability to drive the adoption and integration of new HR processes and technologies.
• Exceptional Communication: Clear, impactful communication skills are essential for this role; you should be able to articulate complex ideas to a wide range of audiences and foster collaboration at all levels.

About the Team / Brand / Line of Business

Join the HR Innovation and Transformation team – a global team of HR experts dedicated to helping SAP SuccessFactors customers on their journey to the cloud. We reimagine HR processes, drive adoption of leading practices, generate insights from HR data, and define meaningful employee journeys. Together, we bring out the best in every HR function.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 134300 – 228300(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: 408325 | Work Area:Consulting and Professional Services | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

Nearest Major Market: Chicago

Job Segment: Cloud, ERP, Developer, SAP, Consulting, Technology

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