Corporate HR Business Partner – People Strategy

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees’ well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee’s career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

TaskUs Job Description – Corporate HR Business Partner

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee’s career within TaskUs. Come be part of TaskUs that supports People First by applying today!

Recruiter to build with Hiring Manager – as in responsibilities

What can you expect in a “Corporate HR Business Partner” role with TaskUs: 

As a Corporate HR Business Partner, you will be responsible for partnering with senior leaders and executives to drive HR initiatives that support the overall corporate strategy. You will act as a strategic advisor to business units within the organization, ensuring alignment between HR practices and corporate objectives. The Corporate HR Business Partner will play a key role in fostering a positive organizational culture and optimizing workforce effectiveness

Responsibilities:

Change Management and Organizational Development.

• Partner with business leaders to lead change management initiatives and ensure successful implementation of organizational changes.
• Design and facilitate organizational development programs to enhance team effectiveness and performance.
• Provide coaching and support to leaders and managers on managing change and driving organizational growth.
• Oversee HR operations, Workday (preferred knowledge) performance management, including compensation and benefits administration, payroll, and support HRIS management.

Strategic HR Leadership and Planning:

• Collaborate with senior leadership to develop and implement HR strategies that align with corporate goals and objectives.
• Provide guidance and support on organizational design, workforce planning, and talent management initiatives.
• Drive employee engagement activities, events and programs aimed at fostering a positive work culture and strengthening employee relationships, retention, and performance.
• Partner with business leaders to understand short- and long-term business goals and develop HR strategies to support these objectives.
• Analyze trends and metrics to develop solutions, programs, and policies that address current and future organizational needs.

Talent Acquisition / Recruitment and Management:

• Analyze workforce trends and metrics to identify areas for improvement and develop strategies to address talent gaps.
• Partner with talent acquisition teams to identify staffing needs and develop recruitment strategies to attract top talent.
• Develop and implement talent management programs, including performance management, succession planning, and leadership development.
• Drive employee engagement initiatives to create a positive work environment and improve employee retention.

Employee Relations and Engagement:

• Serve as a trusted advisor to management on employee relations issues, including performance concerns, disciplinary actions, and conflict resolution.
• Conduct investigations into employee complaints or concerns and recommend appropriate actions.
• Lead initiatives to foster a positive work environment and enhance employee engagement.
• Provide guidance and support to managers on employee relations issues, including conflict resolution, disciplinary actions, and investigations.
• Partner with legal and stakeholders in administering disciplinary actions.
• Analyze eSAT data and facilitate regular focus groups and other discussions, to develop action plans with the goal of improving employee satisfaction, morale and retention.

HR Policy Development and Compliance:

• Ensure compliance with all federal, state, and local employment laws and regulations.
• Implement and maintain HR policies and procedures to support a compliant and efficient HR function.
• Develop and update company policies and procedures to ensure compliance with employment matters and DEI/CSR standards.
• Conduct audits and assessments to evaluate the effectiveness of policies and programs and identify areas for improvement.
• Support HR operations, including compensation and benefits administration, payroll, and HRIS management.

Stakeholder Engagement:

• Build and maintain relationships with internal and external stakeholders, including employees, community organizations, and corporate partners.
• Represent the company at external events and conferences related to DEI and CSR.

Diversity, Equity, and Inclusion (DEI):

• Support the DEI strategy aligned with the company’s values and goals, while fostering a positive organizational culture promoting diversity, inclusion, and a sense of belonging among employees..
• Partner with business leaders and other departments to integrate DEI principles into recruitment, hiring, and talent management processes.
• Lead training sessions and workshops to increase awareness and understanding of DEI issues.
• Assess the impact of changes on employee morale, engagement, and productivity and develop strategies to mitigate resistance and promote acceptance.

Corporate Social Responsibility (CSR):

• Support CSR programs and initiatives that align with the company’s mission and values.
• Identify local opportunities for community engagement, volunteerism, and philanthropy
• Collaborate with internal teams to integrate CSR practices into business operations and supply chain management.

Required Qualifications: 

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree preferred).
• At least 2 to 3 years of experience in HR roles, with a focus on HR business partnering and Corporate background preferred.
• Strong understanding of HR best practices and employment laws.
• Excellent communication, and interpersonal skills, building presentations, and conducting presentations with the business. 
• Proven ability to build strong relationships and influence stakeholders at all levels of the organization.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development opportunities
• Have ridiculous fun and enjoy the HR opportunity.
• Work with amazing professionals that are invested in your success.
• This description covers the main responsibilities and requirements for an HR Business Partner role, but it can be adjusted based on the specific needs and focus of the organization.

Education / Certifications: 

• Bachelor’s degree in Human Resources, Business Administration, or related field.

Work Location / Work Schedule / Travel: 

• Amenable to Onsite / Hybrid or Remote
• Work Schedule Monday to Friday
• Willing to relocate

Fraud Statement – All Job Descriptions:

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI Statement – All Job Descriptions:

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to 

opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

ONLY FOR USA – Affirmative Action Statement

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

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